Use emergency for
- Swelling in the face, gum or jaw
- A fall, accident, sports injury or trauma
- A tooth that is broken, knocked loose or knocked out
- Severe pain, fever, bleeding, or pain that is spreading
Pain or sensitivity
Toothache, wisdom tooth pain, sensitive teeth, or pain when biting.
Why does this tooth hurt?
Use this category when the concern feels closest to:
- Toothache
- Pain when biting
- Hot or cold sensitivity
- Wisdom tooth pain
Specific guides
Tooth pain
Tooth pain can come from decay, cracks, gum problems, bite pressure, wisdom teeth or infection, and some symptoms need urgent dental advice.
Read guidePain when biting
Pain when biting can be caused by cracks, bite pressure, decay, gum inflammation or infection and should be assessed if it persists.
Read guideSensitive teeth
Sensitive teeth can be caused by gum recession, enamel wear, cracks, decay or recent dental work, and the right next step depends on the pattern.
Read guideWisdom tooth pain
Wisdom tooth pain can come from pressure, gum inflammation, infection, decay or food trapping around a partially erupted wisdom tooth.
Read guideUrgent Or Normal
Choose urgent care only when the problem may need urgent review.
If symptoms are stable or the concern is planned, use a normal appointment. If there is swelling, trauma, severe pain, bleeding, or a broken tooth that cannot wait, use the emergency dental page instead.
Use normal booking for
- Check-ups, cleaning and preventive care
- Cosmetic, implant or restorative conversations
- Second opinions and treatment planning
- Symptoms that are not rapidly worsening
- Choose normal booking if the concern is stable or planned.
- Use the emergency dental page if there is swelling, trauma, severe pain, bleeding or a broken tooth that cannot wait.
- At the appointment, the dentist checks the likely causes and explains the options.
- Treatment, monitoring or doing nothing for now can be discussed depending on the findings.