Use emergency for
- Swelling in the face, gum or jaw
- A fall, accident, sports injury or trauma
- A tooth that is broken, knocked loose or knocked out
- Severe pain, fever, bleeding, or pain that is spreading
Cosmetic concerns
Yellow, chipped, worn, uneven, crowded, or ageing-looking teeth.
What can change, and what should be left alone?
Use this category when the concern feels closest to:
- Colour
- Wear
- Spacing
- Uneven teeth
Specific guides
Worn teeth
Worn teeth may be caused by grinding, acid wear, bite pressure or ageing, and treatment depends on cause, risk and how much tooth has been lost.
Read guideYellow or stained teeth
Tooth colour concerns may come from surface stain, enamel colour, ageing, diet, old dental work or internal tooth changes.
Read guideCrooked or crowded teeth
Crooked, crowded or spaced teeth can affect appearance, cleaning, bite comfort and treatment choices, but cosmetic treatment should be planned carefully.
Read guideUrgent Or Normal
Choose urgent care only when the problem may need urgent review.
If symptoms are stable or the concern is planned, use a normal appointment. If there is swelling, trauma, severe pain, bleeding, or a broken tooth that cannot wait, use the emergency dental page instead.
Use normal booking for
- Check-ups, cleaning and preventive care
- Cosmetic, implant or restorative conversations
- Second opinions and treatment planning
- Symptoms that are not rapidly worsening
- Choose normal booking if the concern is stable or planned.
- Use the emergency dental page if there is swelling, trauma, severe pain, bleeding or a broken tooth that cannot wait.
- At the appointment, the dentist checks the likely causes and explains the options.
- Treatment, monitoring or doing nothing for now can be discussed depending on the findings.