Use emergency for
- Swelling in the face, gum or jaw
- A fall, accident, sports injury or trauma
- A tooth that is broken, knocked loose or knocked out
- Severe pain, fever, bleeding, or pain that is spreading
Children and family
Dental checks, habits, tooth development, and everyday family dental care.
What is normal, and what needs attention?
Use this category when the concern feels closest to:
- First visits
- Tooth development
- Habits
- Family maintenance
Specific guides
Children's dental problems
Children's dental problems can include toothache, dental development concerns, injuries, habits, decay risk and check-up questions.
Read guideKnocked baby tooth
A knocked, moved or injured baby tooth after a fall should be assessed carefully because it can affect comfort, gums and developing adult teeth.
Read guideChild toothache
Toothache in children can come from decay, eruption, gum inflammation, trauma or infection, and some symptoms need urgent advice.
Read guideChild dental check-up
A child dental check-up helps assess tooth development, habits, decay risk, gum health and any concerns parents have noticed.
Read guideUrgent Or Normal
Choose urgent care only when the problem may need urgent review.
If symptoms are stable or the concern is planned, use a normal appointment. If there is swelling, trauma, severe pain, bleeding, or a broken tooth that cannot wait, use the emergency dental page instead.
Use normal booking for
- Check-ups, cleaning and preventive care
- Cosmetic, implant or restorative conversations
- Second opinions and treatment planning
- Symptoms that are not rapidly worsening
- Choose normal booking if the concern is stable or planned.
- Use the emergency dental page if there is swelling, trauma, severe pain, bleeding or a broken tooth that cannot wait.
- At the appointment, the dentist checks the likely causes and explains the options.
- Treatment, monitoring or doing nothing for now can be discussed depending on the findings.